Verizon partner network
Verizon partner network

AI Voice Agents

AI Voice Agents by Masters Telecom

Never Miss Another Call

An always on AI voice agent that answers your phones, books appointments, routes callers to the right person, and follows up by text. Built for your business and working around the clock.

Answers 24/7Live in daysWorks with your phone system
24/7
Always answering
100%
Calls answered
0
Missed calls
10+
Languages
Hear it live
Call our AI voice agent right now and have a real conversation
This is the same assistant we build for businesses. Ask it anything.
(561) 639-0746

Everything Your AI Voice Agent Can Do

One agent handling the work of a full front desk. It answers, books, routes, and follows up so your team can focus on the business.

24/7 Call Answering

Your AI voice agent picks up every call, day or night, weekends and holidays included. No voicemail and no missed business.

Natural Conversations

Callers talk to a friendly, human sounding agent that understands questions and responds in real time.

Smart Call Routing

Calls are sent to the right person or department based on what each caller actually needs.

Live Transfer To Your Team

When a caller needs a real person, the agent warm transfers them straight to your staff.

Appointment And Reservation Booking

The agent books appointments, reservations, and service calls directly into your calendar.

Lead Capture And Qualification

Every caller is captured and qualified so your team follows up with the best prospects first.

Text And SMS Follow Up

The agent sends confirmations, links, and follow up texts the moment a call ends.

Instant Answers To FAQs

Hours, location, pricing, and common questions are answered instantly and accurately.

CRM And Calendar Sync

Calls, contacts, and bookings flow right into the tools your team already uses.

Multilingual Support

Greet and serve callers in multiple languages so no customer is ever left out.

After Hours And Overflow

When your team is busy or closed, the agent keeps answering so nothing slips through.

Call Logs, Transcripts And Analytics

Every call is recorded, transcribed, and summarized in a simple dashboard you can review anytime.

Custom Call Flows

Built around your business with your greeting, your routing rules, and your brand voice.

Spam And Robocall Screening

Junk and robocalls are filtered out so real customers always get through.

More Than Voice

One AI Team, Across Every Channel Your Customers Use

The same intelligence that answers your phone can also work your website, inbox, and text messages, then route every conversation to the right place. Here is what each agent does, shown live.

Live Chat
Hi there! How can I help today?
Do you offer after-hours support?
Yes, we answer 24/7. Want me to book a call?

Web Chat Agent

Answers questions on your site in real time, books meetings, and hands off to a person when it matters.

Drafting Reply
Tosarah@brightpath.com
SubjectRe: Pricing question
Hi Sarah, thanks for reaching out! Our plans start at $150 a month and include 1,500 minutes. Want me to set up a quick demo?
Sent

Email Agent

Reads incoming email, drafts on brand replies, and routes anything it should not answer alone.

Messages
Hey, is anyone available today?
Yes! I can fit you in at 3pm. Sound good?
Perfect, thanks!

SMS & Text Agent

Texts back in seconds, confirms appointments, and follows up so no lead goes cold.

Ticket #4815OpenResolvingResolved
Update the card on file
AI agent matched a knowledge base article and replied
Resolved automatically in 12 seconds

Support Agent

Resolves common tickets end to end from your knowledge base, day or night.

New Lead Captured
NameMarcus Reed
CompanyReed Logistics
Budget$2,500 / mo
Lead score92 / 100
Qualified, routed to sales

Lead Qualification Agent

Qualifies and scores every new lead, then routes the hot ones straight to your team.

Incoming Call
“Thanks for calling Masters. How can I help?”
Got it, booking your appointment for Tuesday at 2.

Voice Agent

Answers the phone 24/7, books calls, and transfers to the right person on the spot.

One shared knowledge base behind every channel. Each agent can hand off to the next, and to your team, without missing a beat.
Reporting Dashboard

Every Call, Captured And Measured

Log in anytime to see exactly what your AI voice agent handled. Live call logs, status breakdowns, daily volume, transcripts, and recordings, all in one place.

my.ai.masterstelecom.com/dashboard

Dashboard

AI Voice Agent Call Analytics

Acme Plumbing ▾
Total Calls (30d)
1,248
▲ 18% vs prev 30d
Calls Today
37
Since midnight
Completed
1,094
88% of total
Transferred / VM / Partial
154
96 transferred41 voicemail17 partial

Daily Call Volume (Last 30 Days)

Call Status Distribution

1,248total calls
Completed1,094
Transferred96
Voicemail41
Partial17

Recent Calls

Updated just now
DateNamePhoneStatusReason
Jun 22, 2:14 PMMaria L. (561) 555-0142completedBooked appointment for Friday
Jun 22, 1:48 PMDavid R. (561) 555-0188transferredAsked for billing, routed to team
Jun 22, 12:30 PMUnknown (954) 555-0173voicemailLeft a message after hours
Jun 22, 11:05 AMSandra K. (561) 555-0119completedAnswered hours and location
Jun 22, 10:22 AMJames P. (305) 555-0151partialCaller hung up during intake

Sample view. Your dashboard shows your real calls, updating live.

Up And Running In Days

Getting started is simple. We do the heavy lifting and have your agent answering calls fast.

1

We Learn Your Business

We capture your hours, services, common questions, and exactly how you want calls handled.

2

We Build Your Agent

We create a custom voice agent with your greeting, routing rules, and brand voice.

3

You Go Live

Your agent starts answering, booking, and texting customers in just a few days.

4

You Stay In Control

Review call logs, transcripts, and analytics anytime while we fine tune as you grow.

Built For Your Industry

Your AI voice agent is tailored to how your business actually works.

Restaurants

Take reservations, answer menu and hours questions, and handle the dinner rush.

Retail And Stores

Answer product, stock, and location questions and point customers to the right store.

Home Services

Book service calls and capture job details for plumbing, HVAC, cleaning, and more.

Professional Services

Screen new clients, book consultations, and answer routine questions.

Healthcare Offices

Handle scheduling, reminders, and common patient questions with care.

Automotive And Fleet

Route service, parts, and sales calls and capture every lead.

Real Estate

Qualify buyers and renters and book showings around the clock.

Hospitality

Answer guest questions, take bookings, and never leave a caller waiting.

Integrations

Works With What You Already Have

No rip and replace. Your AI voice agent plugs into your current phone setup and the tools your team uses every day.

Verizon One Talk
Your Existing Number
CRM Systems
Calendars And Scheduling
SMS Texting
Live Transfer To Staff

Why Masters Telecom

Backed by a leadership team with over 71 years of combined industry experience.

71 Plus Years Of Experience

Our leadership team brings over 71 years of combined telecom expertise to every solution we build.

Verizon Partner Network

A trusted partner delivering reliable, business grade communications.

Local Hands On Support

A Delray Beach based team that sets up, supports, and tunes your agent.

Simple, Transparent Pricing

Straightforward plans that scale with your call volume.

Plans start at
$150per month
Includes 1,500 minutes of talk time every month.
24/7 call answering
Custom call flows
Live transfers to your team
Appointment and reservation booking
Text and SMS follow up
Call logs, transcripts, and analytics
Running higher volume? Volume pricing is available once you are handling large call volumes, generally above 10,000 minutes per month. Reach out and we will build a custom quote around your usage.
Request a Quote
Pick Your Voice

Choose The Voice Your Callers Will Hear

Your AI agent can greet callers in any of fifteen natural, human sounding voices. Listen to a sample of each and pick the one that fits your brand.

Hear Your AI Voice Agent In Action

Book a quick demo and we will show you exactly how it answers, books, and follows up for your business.

1225 NW 17th Ave, Ste 101, Delray Beach, FL 33445  |  Mon to Fri, 9am to 7pm Eastern